How to write a perfect support ticket

So that Lewis can provide you with the quickest and most concise reply as possible we ask that you supply the following:

  • Detailed description of the problem
  • Location on the website that the issue is found
  • Any steps required to reproduce the problem
  • Operating system(s) that are affected
  • Web browser(s) that are affected
  • Screen grabs where appropriate
  • Any other information that may be useful

Dev Team

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